PRESS RELEASE
18 October 2022
VISITOR CHAT WINS GLOBAL BUSINESS EXCELLENCE AWARD
Visitor Chat has just been announced as winner of the Outstanding Customer Service Team category at the 2022 Global Business Excellence Awards.
Visitor Chat Limited is a UK company based in Portsmouth with a US subsidiary based in California. The firm is an innovative family run business, offering high-value live chat services through cutting-edge industry specific software and chat processes. Based on innovation, flexibility, development and knowledge, the company works on diverse projects and has become the UK’s leading provider of 24/7 managed live chat.
The Global Business Excellence Awards pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector, focusing on financial results, innovation, customer, employee, investor and community benefits.
Commenting on Visitor Chat, the winner in the Outstanding Customer Service Team category, the chairman of the judges said: “Congratulations to the customer service team at Visitor Chat for delivering a first-rate service to clients that is building a loyal client base and enviable feedback. Clients are given their own account manager, round-the-clock service, a quarterly check-up call, and instant help should a chat system fail. Dealing with more than one million chats a year, the customer service team is the backbone of Visitor Chat’s success helping the software company achieve strong, steady growth and a healthy upswing in turnover.”
Upon receiving the Award, Philip Tissot, Visitor Chat Director said: “On behalf of everyone at Visitor Chat, it is an honour to receive the Global Business Excellence Award for the Outstanding Customer Service Team. Delivering a fantastic customer experience has always been at the heart of our business and it is wonderful to be recognised for our work by such a distinguished panel of judges. The award acknowledges and affirms the contributions our team members make every day in delivering great customer experiences.”
The Global Business Excellence Awards are one of the world’s highest profile awards and winning this accolade speaks volumes about Visitor Chat. Due to their high profile, the Awards attract a wide range of entries from across the world, from large international PLCs and public sector organisations to dynamic and innovative SMEs. The winners all have one thing in common – they are truly outstanding at what they do.
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Notes for editors
For further information contact Kate Morgan-Tolworthy:
E: kate@awardsintelligence.co.uk
T: 01444 230130
About the Global Business Excellence Awards
The Global Business Excellence Awards are open to private, public and third sector organisations of all sizes, based in any country around the world. Entrants to the Global Business Excellence Awards do not have to be operating globally to enter the awards, entries are judged against other entries from the same country. There are four rounds each year with quarterly deadlines being the last working day of February, May, August and November and winners for each round hold their title for twelve months.
Visit http://www.gbeawards.com/for further information
About Awards Intelligence
The Global Business Excellence Awards are marketed and administered by Awards Intelligence the World’s leading provider of business awards and personal honours services, providing news, information and support to progressive individuals and organisations across the world.
For more information and to find out how to register your business for the next round of the Global Business Excellence Awards, visit http://www.gbeawards.com/
For more information about Visitor Chat visit: www.visitor.chat
Visitor Chat, an award winning firm, is the UK’s leading supplier of industry specific, managed live chat services. The company conducts over 1 million interactions per year for its client base. The…
